We ship our aligners worldwide, usually within 3-5 business days—either directly to you, your doctor or even patients for selected countries. Wherever you want them sent, you can track and trace them every step of the way.
Our design team is here to support you and your business. We will work with you to understand your design guidelines, including your company colors and logo, as well as your packaging requirements. Once we have this information, our team will create a design proposal for your review and approval. This will allow you to see how your custom packaging will look and make any necessary changes before it is produced. If you have any questions or would like to learn more about our custom packaging services, please do not hesitate to contact us. We are here to help you create packaging that reflects your brand and meets your needs.
Which accessories are included?
Depending on your agreement with us, your package may include a range of accessories to support your treatment and ensure the best possible outcomes for patients. These accessories may include IPR gouges, IPR strips, chewies, and more. If you have any questions about the accessories included in your package or would like to request additional items, please do not hesitate to contact us. We are here to support you every step of the way.
Which countries are available for shipping?
At the moment, we are cleared to ship to the following countries: USA, Europe, Australia, UK, New Zealand, KSA, UAE, Qatar, Morocco, Palestine, and Turkey. Please note that this list is subject to change and we may be able to ship to additional countries in the future. If you have any questions about our shipping policies or would like to confirm whether we can ship to your location, please do not hesitate to contact us. We are here to support you and will do everything we can to provide the products and services you need.
How can I track my package?
Once we ship your package to you, we will send you a unique Airway Bill number that will allow you to track the exact movements and location of your package. This will enable you to see where your package is and when it is expected to be delivered, so you can plan accordingly. If you have any questions or concerns about tracking your package, please do not hesitate to contact us.